Modern Slavery and Human Trafficking Statement
This Modern Slavery and Human Trafficking Statement sets out the steps taken by Cleaners Dulwich to prevent modern slavery and human trafficking in our operations and supply chains. We recognise our responsibility to uphold the highest ethical standards and to protect the rights and dignity of everyone involved in delivering our cleaning services.
Cleaners Dulwich operates within the professional cleaning sector, providing residential and commercial cleaning services. Our activities rely on a workforce that may be vulnerable to exploitation, and we therefore adopt a proactive and rigorous approach to preventing modern slavery in all its forms.
Our Zero-Tolerance Policy on Modern Slavery
Cleaners Dulwich maintains a zero-tolerance stance towards modern slavery, forced labour, servitude, child labour, and human trafficking. This applies to every aspect of our business, including direct employment, subcontracting, and all tiers of our supply chain.
We are committed to ensuring that all work is voluntary, fairly paid, and carried out in safe conditions. We do not tolerate practices such as withholding of identity documents, coercion, intimidation, or any abuse of power or vulnerability. Any confirmed breach of this policy will result in decisive corrective action, which may include termination of contracts and reporting to relevant authorities.
Our People and Recruitment Practices
We aim to create a working environment that respects human rights and promotes fair treatment. Recruitment is carried out using transparent, documented processes designed to minimise the risk of exploitation. All workers must have the legal right to work and are engaged under terms that are clearly explained and agreed in advance.
We ensure that wages meet or exceed legal minimum standards and that working hours align with applicable labour laws. Fees for recruitment or employment are not charged to workers by Cleaners Dulwich.
Supplier Standards and Audits
Our suppliers and subcontractors play a crucial role in the provision of our services, and we expect them to share our commitment to eradicating modern slavery. Cleaners Dulwich requires suppliers to comply with all relevant labour and human rights legislation and to adopt ethical employment practices.
We conduct risk-based assessments of existing and potential suppliers, taking into account the nature of the services or products provided, geographic location, and workforce profile. Where appropriate, we undertake audits or request documented evidence of compliance with labour standards, including policies on forced labour, child labour, and human trafficking.
If a supplier is found to be in breach of our standards, we work with them to implement corrective measures within a reasonable timeframe. Persistent or serious non-compliance may result in the suspension or termination of the business relationship.
Training, Awareness, and Responsibility
Responsibility for implementing this statement rests with the senior management of Cleaners Dulwich. Managers are responsible for ensuring that our policies and procedures are communicated and applied within their teams and areas of operation.
We provide training and guidance, particularly to staff involved in recruitment, procurement, and frontline management, so they can recognise indicators of modern slavery and understand how to respond. We also promote awareness across the business of the risks associated with vulnerable workers and informal labour arrangements.
Reporting Channels and Whistleblowing
Cleaners Dulwich encourages anyone who has concerns about modern slavery or unethical conduct within our operations or supply chains to speak up without fear of retaliation. Concerns can be raised internally to line managers or senior management through established reporting channels.
We treat all reports seriously and handle them sensitively, respecting confidentiality to the extent possible. Investigations are carried out promptly and impartially. Where evidence of modern slavery or related abuses is identified, we take immediate steps to safeguard affected individuals and to address the root causes of the issue.
Continuous Improvement and Annual Review
We recognise that tackling modern slavery is an ongoing process that requires continuous vigilance and improvement. Cleaners Dulwich is committed to reviewing this Modern Slavery and Human Trafficking Statement annually, or more frequently if needed, to reflect changes in legislation, best practice, and the structure of our business.
As part of the annual review, we evaluate the effectiveness of our policies, risk assessments, supplier audits, and training programmes. We also identify opportunities to strengthen our controls, deepen engagement with suppliers, and enhance transparency in our operations.
This statement has been approved by the management of Cleaners Dulwich and represents our commitment to doing business in a way that respects human rights and actively works to eradicate modern slavery from our organisation and supply chains.